Christopher Rocky
Active Member
I'm interested to hear what this community has to say about this situation.
I've been using superior drummer 2 since it came out years ago and payed full price, it was 10 dvds back in the day with the metal foundry sdx.
I just feel so let down that they don't offer an upgrade path for the loyal customers of SD2.
I don't understand their logic behind this business wise,
They initially offered the crossgrade for a month when it first came out for SD2 owners, but a lot of users like me couldn't fork out the money for the crossgrade at the time,
BUT for some reason they kept the crossgrade path for EZX owners (a much cheaper version of superior drummer)
So currently if you own EZX you get a crossgrade option to SD3, but if you own SD2, sorry, no crossgrade option, full price for you.
It just makes no sense to me why they would do this, its really turned a lot of SD2 users off using anything from toontrack again.
I'm leaning in that direction now and looking into other products for drums because I dont trust toontrack anymore, in that they havent even considered the relationship with loyal customers.
I wonder what other devs think about this too?
I understand they have to make a buck, but to offer a crossgrade for EZX users and not SD2 users is even more salt in the wound.
...and when you compare this to other devs who have continually updated their libraries over the years FOR FREE, and offered discounts, crossgrades options etc... it makes toontrack look like 'apple' as one poster said on the toontrack forum.
EDIT: the upgrade offered for SD2 users was longer than one month, my bad
I've been using superior drummer 2 since it came out years ago and payed full price, it was 10 dvds back in the day with the metal foundry sdx.
I just feel so let down that they don't offer an upgrade path for the loyal customers of SD2.
I don't understand their logic behind this business wise,
They initially offered the crossgrade for a month when it first came out for SD2 owners, but a lot of users like me couldn't fork out the money for the crossgrade at the time,
BUT for some reason they kept the crossgrade path for EZX owners (a much cheaper version of superior drummer)
So currently if you own EZX you get a crossgrade option to SD3, but if you own SD2, sorry, no crossgrade option, full price for you.
It just makes no sense to me why they would do this, its really turned a lot of SD2 users off using anything from toontrack again.
I'm leaning in that direction now and looking into other products for drums because I dont trust toontrack anymore, in that they havent even considered the relationship with loyal customers.
I wonder what other devs think about this too?
I understand they have to make a buck, but to offer a crossgrade for EZX users and not SD2 users is even more salt in the wound.
...and when you compare this to other devs who have continually updated their libraries over the years FOR FREE, and offered discounts, crossgrades options etc... it makes toontrack look like 'apple' as one poster said on the toontrack forum.
EDIT: the upgrade offered for SD2 users was longer than one month, my bad
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