If it were an algo I'd agree - but the combi of not using ilok plus the fact that its a 10GB download (and to demo it you have to have all of the IRs really) - its over 67,000 impulse responses - so theres no simple solution really.
Here's the thing Paul, (
love your videos man! They have sold me on quite a few SF products)
There are boatloads of products having uber-sales right now, 90% of which have functional demos, including Berlin Studio which I am astounded by, can't believe I was unaware of, etc., and am in the process of demo'ing.
You guys have created something singularly unique and cool with AIR reverb, which, as a proud owner of several Spitfire products (Tundra and Solstice are irreplaceable) I am dying to try out.
To that end, I really appreciate the 7-day money back guarantee as an olive branch, but it fails to suspend my disbelief somehow as a victim of several botched refunds in the past from other developers; like Rick from 'Pawn Stars' says, it's not that I don't trust YOU guys, I just don't trust anybody after being burned on refund policies before... it's the old 'once bitten, thrice-shy' bit (many of which admittedly boiled down to the poor customer service with ~3 day response times via whoever the company had outsourced to)
If it were an algo I'd agree - but the combi of not using ilok plus the fact that its a 10GB download (and to demo it you have to have all of the IRs really) - its over 67,000 impulse responses - so theres no simple solution really.
Help me understand this part better
(and thanks a lot for coming here and talking to us like this btw, you are much appreciated); when you say 10GB download, I'm just assuming you mean your server loads would skyrocket if you offered a demo? Being a company who continuously offers downloads pushing into the terabytes I'd assume this to be a non-factor, but I am of course ignorant of your metrics.
Are we talking piracy of the IRs here? If so I don't really understand how having the impulses apart from the UI would do anyone any good; without the microphones, faders, or any of the controls it would be like trying to build a piece of furniture out of toothpicks, no?
its over 67,000 impulse responses - so theres no simple solution really
How about a compromise on this front? I saw that you guys released the slimmed-down version recently i.e. the 'essentials' package; would it be possible to make a demo of this lighter version so that users can explore the UI (Berlin features this for the full product incidentally)?
Offering a 'curated' set of functionality for trial purposes is a common way for many developers to offer demos, especially smaller guys who have virtually no protection and create presets/profiles for closed software platforms (a lot of TONEX profile-makers do this, for instance)
Again, thanks so much for your time!