OK, instead of ranting about the poor NI customer service, I'm hoping someone here can point me very specifically to where I can download Kontakt v. 5.8.0 specifically. I'm having a hard time finding it. I just installed the 5.8.1 update and it's wreaking havoc in a certain way, don't have time to go into it here -- I just want to uninstall it and re-install 5.8.0, which worked fine. Thanks for any help! (This thread was originally about the abysmal NI customer service, how it's as bad as Steinberg at this point).