My current Waves Horror Story:
I already hated the upgrade requirements, since if you own a lot of plugins, you're paying hundreds of dollars to update them.....
Anyway, I knew I was going to regret this, but I ended up buying into their pay-to-own subscription plan, and for some reason received a notice last month that my payment failed and they would try 5 more times over the next five days, and if it did not complete payment, my subscription would be automatically canceled. I checked my card, and every other payment on that card was fine, and there was no reason for why it failed with waves. I literally paid for other services within in that 5 day period. Still, there is no option within waves' webpage to confirm payment or reattempt payment, you just have to wait. So it gets to the 5th day, and I receive an email that my subscription was canceled, and if I wanted to, I could buy it again and contact them to have my previous paid amount applied to the new one. Since I knew I was going to regret dealing with waves and it had only been three months, I thought "f$ck waves; I want nothing to do with them"...
Fast forward three days, and I notice my credit card is charged for another month of the subscription. I email support to find out why I'm still paying for a subscription they said was canceled.
Their reply:
"Hi,
Thanks for letting us know. You can disregard our last email.
Looks like your renewal payment went through successfully today and the license is Active in your account again.
Let us know if you’ll need any further assistance.
Best regards,"
So now I'm just...back on the plan? No explanation, no nothing. So then I start loading up my daw, and now suddenly all of my 10.0 Waveshells are failing, and are getting blacklisted by my DAW. Coincidence? I don't know, because I emailed Waves about it, and they still have not responded. So I'm paying for a subscription that was canceled and "reinstated" mysteriously, but that is now inaccessible to me because my wave shells are seemingly no longer valid no matter how many times I try to reinstall/reactivate.
f$ck you waves
I regret ever getting involved with you.