VSL Synchron Strings I Announced (Nov. Release)

SomeGuy

Active Member
lack of consideration for frustrated customers that have been waiting month after month for a player that seemingly will never come.
Seemingly never come? Really?! I've seen numerous updates in this thread on its progress as quoted directly from VSL themselves! Granted its not here yet, but that is far from never coming.
 

Piotrek K.

Member
Eh, assuring every week that next week is THE week is not great strategy.

If they would say: guys, we are in deep shit, this and this doesn't work and we need time, don't hold your breath, here's voucher for you, do something productive, wait for e-mail. Or better don't wait. I would probably say "fuck, but ok" and I would move on. But it seems that VSL doesn't want to show human face.

It also seems that they do not feel any obligation toward us - wanna get another dismissive info? You need to ask for it.
 
OP
muziksculp

muziksculp

Senior Member
It's getting harder, and harder to trust Paul's statements regarding when they will finally release the Synchron Strings 1 Player.

Here we go again, Next Week another time around, and around, and around we go. I'm getting very dizzy ... :shocked:
 

Casiquire

Senior Member
I've certainly lost a great deal of faith in VSL over this debacle, and won't ever pre-order any of their products again. VSL admitting the library isn't up to their usual standards and going back to the drawing board would go a long way toward repairing the damage, but I'd be very surprised if this actually happened.
If that's how you're feeling, my advice is to never preorder any software, ever. This is seriously not uncommon anymore and we shouldn't keep encouraging the behavior by buying in every time.
 

romantic

Member
Damn, still checking everyday for updates ....
I did not loose faith in VSL or their products, but I am still absolutely unhappy with the communication strategy, and anything about motivating early adopters. What about "10% discount for every month the player is not out for a synchron lib?")
For a complete "not saying anything" strategy they say too much ("Just one bug we discovered when we wanted to distribute it", or "Software is ready, we are just translating the sample format to a new format now", ...)

Or the legato part, no real staement here It could be:
-) We think this is exactly how legato should sound. But future extensions might add additional samples like super-slurred, portamento, ...
-) We anticipated the feedback from the community, and are going to release new legato samples (however this still can take time)
-) The player is going to be a step forward and will definitely improve legato through super advanced scripting. We aim for being the best legato library in the world, what the player won't fix will be added with additional samples
 

novaburst

Senior Member
Unforseen circumstances does often have people to see us in a different light, and is a major course of disharmony, and break ups.
Especially when we can not explain the circumstances,

This often happens in marriage, friendship,
And more so in business.
 

Symfoniq

Senior Member
If that's how you're feeling, my advice is to never preorder any software, ever. This is seriously not uncommon anymore and we shouldn't keep encouraging the behavior by buying in every time.
I rarely pre-order anything. But there are a few companies who have built up enough trust that I've made exceptions. It gives me no pleasure to say that VSL is no longer on that very short list.
 

Eptesicus

Senior Member
I rarely pre-order anything. But there are a few companies who have built up enough trust that I've made exceptions. It gives me no pleasure to say that VSL is no longer on that very short list.
Forget just pre-ordering from VSL again, i likely just won't buy anything from them again, ever.

False advertising*
*Library only fully out 4-5 months after they said it would be
*Legato isn't re-invented at all, it is worse than most other string libraries.
Poor promotion execution during the pre-order (ie the voucher debacle)
Player still nowhere to be seen even though they have released two other libraries in the meantime with the new player
Very little in the way of apology or acknowledgment of how rubbish A. they have been and B. the library is.
 

Prockamanisc

Senior Member
Does anyone remember when Fable Sounds was going to release the update to Broadway Big Band last year? And they reset their homepage to a countdown clock? And when 0:00:00 hit, nothing happened, and the owner had to say "it's not ready yet, sorry", and it was a few more weeks?

Thinking back, that was pretty funny. I think this will be funny next year. Actually, I already think it's pretty funny. "Synchron next week" has been a humorous catchphrase around the studio for a few months.
 

Casiquire

Senior Member
I rarely pre-order anything. But there are a few companies who have built up enough trust that I've made exceptions. It gives me no pleasure to say that VSL is no longer on that very short list.
That's just it though, VSL has had delays before with Dimension which took still longer to release than Synchron has so far, and DS is one of my favorite string products. This isn't a new thing even with VSL. Nobody has my trust, and I think that's just the way to be.