Nor here...
Time+Space _ NI Summer of Sound _ K12 /K12U /K12U-CE ( Thru June30 )
- Thread starter sostenuto
- Start date
DS_Joost
One day I'll fly away!
Can anyone help me out? I just contacted support at time+space and they suddenly claim it was said that the product was sold out... yet I am looking at the page and I cannot find where it says that? Maybe one of you fine people could find where it says that. I ordered it through priority mailing and suddenly they are saying stock will be renewed tomorrow, Friday or even next week. They are still selling it and no where can I find it is sold out.
https://www.timespace.com/collectio...ents-komplete-12-ultimate?variant=33627126858
If one of you can find where it says that, I will gladly give this up. But if it doesn't I will be damn sure to get my money back... I am pretty pissed about it.
Edit: I see it now. Missed it completely.
https://www.timespace.com/collectio...ents-komplete-12-ultimate?variant=33627126858
If one of you can find where it says that, I will gladly give this up. But if it doesn't I will be damn sure to get my money back... I am pretty pissed about it.
Edit: I see it now. Missed it completely.
DivingInSpace
Senior Member
It says "Order now, and we'll dispatch your order as soon as it's in stock!" and has said that for some time.
jjmmuir
Active Member
Best Service said that as far as they know, the $25 voucher is given when you register the product with NI....can anyone confirm this??
Still nothing here...when and what did you order? (Getting impatient, haha.)
elpedro
Active Member
I ordered on June 1. Last Saturday K12 Ultimate Update.
elpedro
Active Member
Cannot confirm or deny either way, I have no voucher, but in the past they have shown up a few days after I registered the product.
dbudimir
Member
I ordered on May 31. Still no serial here. It will probably be in my email as soon as I post this.
rrichard63
Perpetual Novice
I just found this on the Native Instruments website:
https://www.native-instruments.com/en/shop-information/online-shop-faq/
But I assume Best Service knows what they are doing.
https://www.native-instruments.com/en/shop-information/online-shop-faq/
I saw NI products available for sale at a third-party shop. Are these safe to buy?
No – download products are only available at the NI Online Shop. Please send us a link to the shop, and we'll take appropriate action. Boxed products, unless they're second hand, are however available at authorized dealers. If in doubt, please check with us and we'll confirm whether the shop is authorized or not.
No – download products are only available at the NI Online Shop. Please send us a link to the shop, and we'll take appropriate action. Boxed products, unless they're second hand, are however available at authorized dealers. If in doubt, please check with us and we'll confirm whether the shop is authorized or not.
But I assume Best Service knows what they are doing.
musiccorner
Active Member
thereus
Our feet shall stand in thy gates.
The Time and Space products are boxed. They will send you the keys by email and follow -up with the box through the post but not until they have the boxes in their warehouse.
playz123
Senior Member
"Patience is a virtue" or so they say, but I also understand that when one has paid for something and hasn't received it, it can be troublesome. My suggestion to companies that have delays in providing is to not debit a customer's credit card until the product is shipped. Even Amazon does this, but my Best Service purchase is already showing up in my MasterCard account. Anyway, life goes on and the sun comes up for another day.
But the good news is my serial number just arrived so all is well. Hopefully yours will arrive soon too. And Best Service delivered less than 24 hours after my purchase was made! I'm happy with that.
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gtrwll
Senior Member
Well, if they're zeroes and ones they aren't currently in possession of there ain't much that can be done.
Just to be clear, I'm on the same boat as you, waiting for my S/N. Still, worrying about things I have absolutely no control of is of no use.
E: Got some good karma from this post, since the serial just arrived!
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Crowe
part raven, part troll
Yeah, and I filed a complaint because as someone who has never used that site, it's ridiculously easy to miss. So I ordered without knowing it was sold out, because nothing else on the site warns you, not even when you go to order. If I tried to sell that design to my customers they'd laugh at me.
'Out of Stock!' signs and icons are basically design 101 for webshops. Having this message there in normal fonts surrounded by all kinds of irrelevant colored fonts and attention grabbers is laughably (though I wasn't laughing when I got their reply) bad webdesign and is frankly a route I would take if I really don't want an observer to see the text in the first place.
I have the full collection (not from a Komplete bundle) but there are no solo strings. They didn't record any it seems. I'm not aware of any other solo strings being in the Collectors Edition, if I'm wrong on that, someone please let me know!
