Thank you Spitfire Audio...

Discussion in 'SAMPLE Talk' started by lp59burst, Dec 28, 2018.

  1. imagegod

    imagegod Active Member

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    I wanted to add a very special 'thank you' to the thread. I'm disabled and I was having a ton of problems trying to install their free 'Labs'...fortunately, they were incredibly kind and they bent over backwards getting it to work.

    You do not see that kind of customer service from everyone...surely it was and is worthy of my gratitude.

    Thanks!
     
    Lee Blaske, Mega, lp59burst and 8 others like this.
  2. LowweeK

    LowweeK Loïc D

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    Add my thanks too.

    Not only for the product but also for the unique british spirit that diffuse to your company and your musical approach.

    Thanks to the support, Christian, Paul, Andy, Homay, Oliver and all the team.


    So, when do you release a Neil Hannon toolkit ?
     
    Bill the Lesser likes this.
  3. Mr. Edinburgh

    Mr. Edinburgh Member

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    Apr 4, 2018
    agreed, they are the best sample library company out there.
    thanks
     
    Lee Blaske likes this.
  4. dodecabilly

    dodecabilly New Member

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    I've never been disappointed with any Spitfire product, and I own quite a bit of them. Can't say the same for other manufacturers. Same goes for the excellent customer support. I think I will stick to the Spitfire exclusively in the future for all my VI needs.
     
  5. idematoa

    idematoa Active Member

    THX Spitfire to be able to play 16 1st Violins, 14 2nd Violins, 12 Violas, 10 Cellos & 8 Basses with one Grid in one Track (Studio One) :)

    Symphonic Strings Evolutions.JPG
     
  6. Alex Fraser

    Alex Fraser Senior Member

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    I'll pile in here and give Spitfire props on the Labs series. Simple, no catch, no up-sell VI's with a great sound. Refreshing.
     
  7. marmalade haze

    marmalade haze New Member

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    Defo a big thanks, to Spitfire. I picked the British Drama Tool Kit and wanted many more. Next time ; )
     
    thecomposer10 likes this.
  8. OP
    OP
    lp59burst

    lp59burst I'm just a "hobbyist"...

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    ...and Luke from Support as well...

    Christian has a great "meet the family..." video on his Youtube channel too...
     
    Last edited: Dec 29, 2018
  9. OP
    OP
    lp59burst

    lp59burst I'm just a "hobbyist"...

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    A little over 6 hours left for the 2018 WL codes and I still have one left... :confused:

    Anyone else still hanging on to the last minute... :sneaky: ;) :cool:

    I really like Chrysalis a lot... :thumbsup: glad I added it in the 11th hour....
     
    whiskers and thecomposer10 like this.
  10. thecomposer10

    thecomposer10 Soundtrack Composer • Pianist

    Ugh, I have codes left for LCO and ASS but I think I'm going to wait until Easter and invest in a new SSD instead. I also realized that I'm only missing Tundra and Albion ONE from the Scandi and Starter collections, respectively, which means that if I wait for the next 30% off collections sale, I can get both of those for a really amazing price. Pressing pause for now – but excited for the coming months!
     
  11. Lee Blaske

    Lee Blaske Senior Member

    Spitfire Audio is definitely a unique company on the spectrum of companies making virtual instruments. They really have a lot of good products, and unique products; but they're also highly involved in building a community, advancing the state-of-the-art, and providing encouragement to people attempting to enter the field. Generosity is part of the picture, and to me, it seems sincere.

    It'll be fascinating to observe how all companies in this biz change and evolve as time goes on. There will be new ones, and some of the old ones will give up and fall off the map. At this point in time, Spitfire Audio seems to really be positioning themselves for the long haul.

    In the immediate future, I think we are going to see some extremely intense price competition. The sales are coming fast and furious, and newly released products are hitting the market at prices that would have been unthinkable a short time ago. Ultimately, how is this going to affect the market? Also, a LOT of the products that have been out on the market for years are still very valid and useable. Companies can most likely sell them at very low prices to harvest some additional revenue. So, for someone coming into this field, fresh, a lot of capability will be available for a very small investment. Will the increase in competition and continual lowering of prices stifle the desire of companies to make major investments in creating new products?

    Ultimately, there's going to be a shakeout. The amount of media music needed is finite. The market can't offer a good career making music to all entrants. And, the increasing availability of powerful and easy-to-use-tools will accelerate the race to the bottom in terms of compensation for making music with these tools. Everyone is going to have to just try to hang on. ;)
     
  12. whiskers

    whiskers Perpetual student

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    tempted on Chrysalis too. I'm know Time Macro has a harp, but i love the morphing abilities of Chrysalis. Thoughts?
     
    jbuhler likes this.
  13. miket

    miket Team Dany

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    Spitfire has put out two VI's that seem tailor-made for my sensibilities as a composer. I can do things I never thought I'd be able to do without real players, thanks to them.

    So... yeah, thanks, Spitfire. Can't wait to continue making music with what I already have, and what's still to come.
     
    dogdad and whiskers like this.
  14. bsntn99

    bsntn99 New Member

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    No thank you from me! I never received my codes for the Wishlist. Had everything good to go before Christmas and got nothing but coal from Spitfire. Contacted their support last Thursday, got a pleasant message that they would get back to me, and never heard back. So for me this has soured my experience and doubt I will do any business with them in the future.
     
  15. whiskers

    whiskers Perpetual student

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    Give them time. I'm sure @Karma can help you out.
     
    lp59burst likes this.
  16. OP
    OP
    lp59burst

    lp59burst I'm just a "hobbyist"...

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    Yes, that's why I bought it. I have Time Macro and Elysium Harp for my main "harps" but I wanted to be able to do more pads and atmospheres too.

    What I really like is the ability to mix the original "pure" harp sounds with the "morphed" harp and get some really wonderful combo's. Also, you can midi learn the FX/Pure tone sliders and automate the morphing of the sounds on while you're playing... that makes for some very beautiful transitions.

    You only have about an hour and half left to decide... for the price I think it's well worth it and I'm really enjoying it.
     
    Last edited: Dec 31, 2018
    whiskers likes this.
  17. Alex Fraser

    Alex Fraser Senior Member

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    Worth contacting them anyway. Mr Henson in his latest vlog mentioned that support will “consider all cases”, the implication being that the discounts will be honoured. Worth a shot anyway.
     
    whiskers and Lee Blaske like this.
  18. whiskers

    whiskers Perpetual student

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    Exactly. Please don't take it out on SFA. they've been inundated and are doing their best. Just give it time.
     
    Last edited: Dec 31, 2018
    lp59burst likes this.
  19. LandWaterSky

    LandWaterSky Member

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    I'm so glad to see this thread. I am grateful for your exciting holiday promotions. Every year I pick up some tremendous libraries I might not normally have explored. Thanks from all of us!!
     
    lp59burst likes this.
  20. playz123

    playz123 Senior Member

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    "Still yet to receive your codes? Don't worry, we won't let you miss out! Head over to our support channel here: spitfireaudio.zendesk.com/hc/en-us"
     
    lp59burst likes this.

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