dpasdernick
Senior Member
Guys and Gals,
I have been a Roland Cloud customer for quite a while. If you're a member you may know of a "rent-to-own" deal where after a year of subscribing you were able to secure two instruments that would live on beyond your subscription. I basically paid $240.00 for the D-50 and the JV-1080 and kept subscribing hoping to secure a few more in my second year. They don't give you a download link and you're still at the mercy of the cloud but do have access to the two instruments.
I have heard a rumor that they discontinued this incentive (you no longer get two permanent plugins every year) and that they also could yank the D-50 out of the cloud and I'd be forced to choose another instrument. It even hints to this in their FAQ. This, to me, is bait and switch and I have 3 emails into their customer support over an extended period of time and have had zero response. I love Roland kit. I have a ton of it and have had many tons of it over the years but this Cloud concept and the people that run it are souring my taste to Roland.
I sold my D-550 hardware because it was redundant to the D-50 plugin. Now I'm thinking for the $240 I spent on the cloud I should just buy D-05 boutique and cancelled the subscription.
Has anyone here had a similar experience? I'm at the end of my rope with these guys.
All the very best,
Darren
I have been a Roland Cloud customer for quite a while. If you're a member you may know of a "rent-to-own" deal where after a year of subscribing you were able to secure two instruments that would live on beyond your subscription. I basically paid $240.00 for the D-50 and the JV-1080 and kept subscribing hoping to secure a few more in my second year. They don't give you a download link and you're still at the mercy of the cloud but do have access to the two instruments.
I have heard a rumor that they discontinued this incentive (you no longer get two permanent plugins every year) and that they also could yank the D-50 out of the cloud and I'd be forced to choose another instrument. It even hints to this in their FAQ. This, to me, is bait and switch and I have 3 emails into their customer support over an extended period of time and have had zero response. I love Roland kit. I have a ton of it and have had many tons of it over the years but this Cloud concept and the people that run it are souring my taste to Roland.
I sold my D-550 hardware because it was redundant to the D-50 plugin. Now I'm thinking for the $240 I spent on the cloud I should just buy D-05 boutique and cancelled the subscription.
Has anyone here had a similar experience? I'm at the end of my rope with these guys.
All the very best,
Darren
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