Discussion in 'COMMERCIAL Announcements' started by OrchestralTools, Apr 16, 2019.
Does the opera only have sustain/Legato, tension build? Is there any shorts?
I also bought Majestic Horns when it was released.
But the only thing I'm concerned about is, where do I get future updates/support from?
Would Orchestral Tools provide me with updates/support even though I bought it from Organic Samples?
Do I need to e-mail Orchestral tools the receipt?
It would be nice if there was a FAQ on their (OTs) page for people who purchased their samples in the past directly from Organic Samples (unless I missed something).
EDIT: btw, congrats to both Orchestral Tools and Organic Samples
These are questions I also have. May have to contact OT directly and request that they provide an FAQ.
No dedicated shorts. I've tried to tweak it but haven't had any luck getting shorts that I like. Faster runs can work reasonably well though still legato.
Edit - just to clarify something. I have the organic samples VI. I’m presuming that currently the new OT released version is the same but it may be updated in the future to include other articulations or features.
and this, obviously:
Funny, i am an actual Orchestral Tools costumer, bought Time Macro, and i never got a voucher. They only seem to give them when buying specific products.
Do i feel like i am entitled to one? No. And neither should you.
(I also own all Organic Samples libraries)
Will it be released on OT Player or stay only on Kontakt full version?
that part is not your business..
What i am trying to say is how things are done. I am an iZotope customer, and the way they treat their customers I find to be a good one. For example Exponential Audio customers were included in the new integration with iZotope flawesly and very friendly.
I could re-buy the Majestic Horn 10x again... but that is not the point. If you catch what I am trying to say. I feel not entitled to any voucher or coupon, but companies do offer these e.g. iZotope, Waves, N.I., VSL, Plugin Alliance, from which I am a customer.
I might have misunderstood you, so you just want a coupon to transfer what you already own to the new site? Because Orchestral Tools doesn't really have a download page or costumer page, you get an E-Mail with a serial for Native Access and Continua that's it, so even if that is what you mean, i really don't see the point.
Anyone what the other instruments being used in this track are?
thank you for the opinions' exchange in the first place. If i could express better what i mean (english isn't my native language)... I don't feel entitled to any coupons, but as a practice of other companies if you are a customer you COULD apply to coupons or vouchers if your buy amount is valid to it. Now Exponential Audio customers are iZotope customers, automatically, because the company (exponentialaudio.com) doesn't exist any more. As a customer of this company you can have discounts depending on your buy (or an upgrade/crossgrade path). I don't expect to have a coupon of my buy of €1,00 of Organic Samples, but as a customer of now non existing company Organic Samples i expect to have received an email from OT or from OS to integrate me in the OT universe. It could be that OT doesn't have this practice, I don't know. I was asking for this, so like:
As with every Orchestral Tools product, you're always welcome to connect with our support if you need any help.
With the start of our new eco system (including the new store) you'll be able to create your Orchestral Tools account which holds the license of your Organic Samples products.
That enables you to download or update the corresponding Collection whenever you want.
In the meantime, if you lost your downloaded files, please send us a support email.
that's a really good thing! Thank you Hendrik!
Thats great news! Thanks Hendrik.
I'll be looking forward to your new store.
this isn't available yet, is it?
This functionality will go live with our new shop, due later this year.
OT doesn't have a user area. So the only way to redownload anything is to keep the download codes. And you don't know how long that will work. I have multiple backups of my OT stuff for this reason. Embertone is another that doesn't have the ability to see what you own from them or redownload items. These things always make me think twice about buying from them. I have to make sure I back up everything I get.
I'm a hobbyist, so I am all about the sales. No hurry to buy anything. And I have way more than I will ever use of everything at this point.
And for 2 euros? I grabbed Majestic Horns. It sounds great. I may pick up the piano staccato one too. Though I really don't need that one.
This I am looking forward to. Also the ability to purchase parts of things? There was something I wanted but now I don't remember. I think it was a runs thing.
hi Hendrik - Do you have any idea when the new store will be available ? Thanks
The following might be the answer you're looking for.
I don't think they have a specific date yet. If they did, I'm sure they would've already announced it
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