I bought Cue Builders when it first came out, and really love the design, sound, and potential for variety. I took it for a brief test drive when I first got it, then integrated it with the rest of my libraries and went about my business.
Yesterday, I finally had an opportunity to put Cue Builders to real use, and the final result was a dynamic and evolving percussion bed. Great stuff! However, my initial few minutes with the library were subject to a bit of comedic frustration TOTALLY DUE TO MY OWN STUPIDITY
I had forgotten the key switches are dual function based on velocity (I don't think I've seen that before - quite clever). So here I am pounding on the key switches, but the corresponding percussion layers won't turn off. Frustrated, I start troubleshooting potential causes - DAW? Keyboard? Kontakt? A library bug? I cracked open the manual, but in my haste to find a solution, I only read far enough to confirm the key switches affect layers, but didn't get to the velocity bit
Finally, in desperation, I went to the Red Room website and started writing up a support ticket! But before sending it, thankfully I took a breath and decided to revisit the manual for a more thorough read, and of course, the answer was right there in black & white. Needless to say, I felt a bit sheepish and red faced
I share this as a slightly embarrassing cautionary tale - if the key switches don't appear to be working for you, try invoking them with lower (or higher) velocities.