Heledir
Member
Hello,
Ever since moving my samples from an HDD to and SSD (Samsung T7 (without fingerprint scanner) 2TB) Kontakt has been crashing on me. I've batch resaved pretty much all instruments, reinstalled the instruments that particularly cause it to crash, made sure the USB ports aren't going into sleep mode, made sure the T7 firmware is updated, and pretty much anything else I've been able to come across...
But nothing has worked.
Particularly it seems to happen with NI's piano libraries with the pedal down (though I've had it happen with Spitfire's Tundra, Harp, Andy Findon Kitbag, Elysium Harp (never moved but installed onto SSD) and decidedly more). The samples will start cutting out, disk % goes red (though stays at 0), then after a few moments, every USB device will shut down, and Kontakt/Cubase crashes (though it also happens in stand-alone Kontakt).
So it seems to me like some kind of overload. Yet it only happens with Kontakt. I can stream whole orchestras of off the SSD through EW Play, use any number of Engine instruments - and really many of my Kontakt instruments as well. But one NI piano with the pedal down will (most consistently) cause everything to crash. When the samples were still on HDD this never happened.
So I'm baffled and eagerly looking for help. Since Native Instrument's support system is non-existent, I thought I'd ask here.
I've added a bunch of the Kontakt 5/6 and Cubase crash logs. Maybe someone can read those and see what's up.
Thanks!
Ever since moving my samples from an HDD to and SSD (Samsung T7 (without fingerprint scanner) 2TB) Kontakt has been crashing on me. I've batch resaved pretty much all instruments, reinstalled the instruments that particularly cause it to crash, made sure the USB ports aren't going into sleep mode, made sure the T7 firmware is updated, and pretty much anything else I've been able to come across...
But nothing has worked.
Particularly it seems to happen with NI's piano libraries with the pedal down (though I've had it happen with Spitfire's Tundra, Harp, Andy Findon Kitbag, Elysium Harp (never moved but installed onto SSD) and decidedly more). The samples will start cutting out, disk % goes red (though stays at 0), then after a few moments, every USB device will shut down, and Kontakt/Cubase crashes (though it also happens in stand-alone Kontakt).
So it seems to me like some kind of overload. Yet it only happens with Kontakt. I can stream whole orchestras of off the SSD through EW Play, use any number of Engine instruments - and really many of my Kontakt instruments as well. But one NI piano with the pedal down will (most consistently) cause everything to crash. When the samples were still on HDD this never happened.
So I'm baffled and eagerly looking for help. Since Native Instrument's support system is non-existent, I thought I'd ask here.
I've added a bunch of the Kontakt 5/6 and Cubase crash logs. Maybe someone can read those and see what's up.
Thanks!
