Studio E
Eric Watkins
Hey guys, I've got a support ticket in with VSL as well as Sweetwater but I thought maybe someone here might be able to reassure or help me.
I bought VE Pro 6 from Sweetwater in November. I do believe at that time, I managed to re-establish my VSL account which I hadn't used in a decade probably. I had only opened one for a demo years ago. Anyway, I entered/registered serial numbers for my software and also the one e-licenser I had at that time. I then received a second e-licenser for my slave/laptop weeks later. After receiving it, it sat on the shelf until today. I'm snowed-in and thought, today will be the day I finally connect with VE Pro. So I download the software onto my slave. I register the new Vienna Key with VSL.
I start reading through the installation instructions and it talks about entering the activation codes sent to me from VSL. Hmmm...I don't remember that happening. I do a search through old emails. I keep an email folder just for registrations and activation codes sent to me from various developers, Sweetwater, software engineers, and whoever send them to me. There is nothing there at all and in fact, a search of all my emails with the terms "Vienna" "VSL" Sweetwater" "activation", etc etc, all come up dry as far as activation codes.
I have all my serial numbers for the software and it all shows up under my VSL online account, but I guess I'm stuch with the activations. Is it possible I missed the email? That I deleted it as spam? If I did, wth am I going to do? Just trying to sort this all out. I have never really dealt with VSL so I don't know what to expect at all.
Thanks,
Eric
I bought VE Pro 6 from Sweetwater in November. I do believe at that time, I managed to re-establish my VSL account which I hadn't used in a decade probably. I had only opened one for a demo years ago. Anyway, I entered/registered serial numbers for my software and also the one e-licenser I had at that time. I then received a second e-licenser for my slave/laptop weeks later. After receiving it, it sat on the shelf until today. I'm snowed-in and thought, today will be the day I finally connect with VE Pro. So I download the software onto my slave. I register the new Vienna Key with VSL.
I start reading through the installation instructions and it talks about entering the activation codes sent to me from VSL. Hmmm...I don't remember that happening. I do a search through old emails. I keep an email folder just for registrations and activation codes sent to me from various developers, Sweetwater, software engineers, and whoever send them to me. There is nothing there at all and in fact, a search of all my emails with the terms "Vienna" "VSL" Sweetwater" "activation", etc etc, all come up dry as far as activation codes.
I have all my serial numbers for the software and it all shows up under my VSL online account, but I guess I'm stuch with the activations. Is it possible I missed the email? That I deleted it as spam? If I did, wth am I going to do? Just trying to sort this all out. I have never really dealt with VSL so I don't know what to expect at all.
Thanks,
Eric