Embertone Releases: Walker 1955 Steinway 'D'

HardyP

Active Member
this forum is not called "Embertone Customer Support Forum"
I fully agree, but if they´d had clear communication (as it was in former times!!) on that via regular email to their customers, people wouldn´t need to go here and search around and place their questions. For example the naming issue: It was changed w/o any notice, and the solution was given over here!
And after their email anouncement of October 18th about "1.1 Update - Ready within days now..." there was silence on the official channels beside occasional sales emails.

And this behavior belongs to "Commercial", because it helps people to decide: If you like the Walker as it is, then buy it (and I recommend it :)!). But - other than in former times - don´t count on embertone to be a "living product approach company" any more; btw the first indications to that may have been the problems with the withdrawn Cello update, IMHO.
I do not doubt the love they have for their products, I´m just stating that something (priorities, health, resources,...) has changed since they started with their undisputed groundbraking String Solo Series.
 
I'm curious how the Walker performs when playing in realtime without a generous buffer size?
I have a 15" 2015 macbook pro - I wonder if performing in realtime with all 36 layers would be too much of a cpu hog?
 

JEPA

Senior Member
I've bought Walker and didn't knew about this bug...
at least could one mess with the script to find a solution?

on init
declare $new_id

end on
on controller

if ($CC_NUM = 64)
if (%CC[64] = 127)

$new_id := play_note(60,100,0,0)
else

note_off($new_id)
end if

end if end on
trigger a MIDI note by pressing the sustain pedal
 
OP
Embertone

Embertone

Senior Member
Hey all,

We're so sorry for the inexcusable delay. For questions about why we dropped off the world, please refer to a new thread we're making shortly. We've had our reasons for the slow down, personal and professional. One big problem that we're working to resolve is getting ourselves into too many projects... We're refocusing our efforts, and first on our list is to update the piano, JBell, and ISS.

As for the piano update, I'm excited to say that I just have to do final NKS testing on it. For those having performance issues, we've found several easy tweaks to improve things exponentially. The first suggestion is to up the voice count. Our default patches are set waaaay too low, so it causes dropouts rather quickly. The second suggestion is tweak the DFD settings to fit your machine. Those settings aren't always predictable, and we've found some users improved performance by experimenting with different and unexpected DFD settings. My understanding is that higher DFD settings will increase the RAM load and decrease CPU stress. Third, and perhaps most annoyingly, it's important to have just the right buffer setting. I've seen support tickets successfully resolved when users have raised and even lowered their audio buffer!

When we set out to sample this beautiful piano, we didn't expect that Kontakt would be unable to house all the samples within one NKI. We recorded too many darn samples! o_O That is part of the headache here: having 6 mic positions in 6 identical NKIs, each with a dozen or so NKS presets. We'll be looking out for that issue in the future so that it never happens again.

Anyway... If anyone has an urgent issue, our tech support line, [email protected], is checked and responded to multiple times a day. We've been lucky to have a dedicated specialist, Nick Cameron, on board to get back to everyone with solutions and ideas.

I've bought Walker and didn't knew about this bug...
at least could one mess with the script to find a solution?
Is there something specific about the code you posted that you're needing us to look into?
 

JEPA

Senior Member
Is there something specific about the code you posted that you're needing us to look into?
hehe, no thank you, it was a pseudo joke. I've only copied the sustain pedal code from the Kontakt manual hoping there could be easy way to start a conversation about why it drops the sound on pedal on. It happens to me too on my machine Mac Pro 5.1 with over 90gb RAM (I don't know yet exactly, I'm writing from home). All I know is I am very satisfied with the sound, but had to let Walker aside on a track I had to deliver yesterday because of the drop outs.
 

lumcas

Active Member
Hey all,

We're so sorry for the inexcusable delay. For questions about why we dropped off the world, please refer to a new thread we're making shortly. We've had our reasons for the slow down, personal and professional. One big problem that we're working to resolve is getting ourselves into too many projects... We're refocusing our efforts, and first on our list is to update the piano, JBell, and ISS............................
You probably don't realize how much it means to us that you occasionally drop a line or two in this thread . Thanks.