I fully agree, but if they´d had clear communication (as it was in former times!!) on that via regular email to their customers, people wouldn´t need to go here and search around and place their questions. For example the naming issue: It was changed w/o any notice, and the solution was given over here!this forum is not called "Embertone Customer Support Forum"
And after their email anouncement of October 18th about "1.1 Update - Ready within days now..." there was silence on the official channels beside occasional sales emails.
And this behavior belongs to "Commercial", because it helps people to decide: If you like the Walker as it is, then buy it (and I recommend it !). But - other than in former times - don´t count on embertone to be a "living product approach company" any more; btw the first indications to that may have been the problems with the withdrawn Cello update, IMHO.
I do not doubt the love they have for their products, I´m just stating that something (priorities, health, resources,...) has changed since they started with their undisputed groundbraking String Solo Series.