This is the most convoluted, egotistical and frankly childishly personal reply I've ever seen from a developer towards a review with rather tame negative feedback. This is the real world, where people don't automatically agree with or support your vision. Resorting to insulting language against a reviewer and making a big deal out of a few things I said that weren't even that harsh, is quite unprofessional and displays the kind of rash behaviour sample developers need to avoid if they intend on keeping their customers happy and their reputation intact.
Standing on a soap box and claiming how incredibly awesome your company is, while spurting offensive comments to the reviewer, is disgusting. I've already maintained that the library has plenty of flaws - no amount of passive aggression will change that - but I also had some good things to say about it, which were clearly not good enough for you considering your attitude.
On a side note, many customers of EW are fans of Nick Phoenix's work on Stormdrum, Ra and the first two Hollywood libraries. It's not a stretch to claim that since Doug's still unexplained and vicious attack on Nick way back when, the quality of EW libraries has continually degraded. That wasn't my fault - it is the fault of those who compromised the relationship and flow that EW had going with Nick and his team.
Honestly, your reply speaks for itself so I have nothing else to say about it. I go by evidence only. I don't know you so I refuse to harbour any resentment towards you and I say these words with a general sense of respect for you as a human being - toughen up and don't let negative reviews get to you. If you're still consumed by the dilemma of negative customer feedback, post all you want. I'll let you have the last say, but it certainly won't stop or resolve any negative customer feedback or unwillingness to part with their money for the product in question.
Understood your point and I finally saw your review. One thing you shouldn´t do and accuse a company of buying reviews if you don´t have any proof for that. Otherwise it is just a claim and I can understand that then someone is pissed of when this is not true (I dont know if that is the case and honestly I don´t care about that). For the rest of your review I dont have any problem, that is the only thing. Even if you feel there might be something fishy for you, that doesn´t belong in a review imo. Just my few cents.