Thanks for the reply. I've been using Continuata on this same machine for a couple of years now with the same destination drive/folder and no issues. I'm running as administrator and the error happens as soon as I click "Download" (Microsoft Visual C++ Runtime error). I downloaded the latest Connect.exe application to make sure it's up to date. I've never had an issue using Continuata before with this location/drive as I mentioned. It doesn't sound like anyone else is encountering the issue anymore, not sure why I'm seeing it. Anyway, I'm going to submit a ticket on the Embertone site unless they have some alternate way of downloading the library.