That would be a rather flawed example as the idea is not to make the same amount of money, but to sell a lot more at a lower price (there is something called the law of demand in economics). So there's, in my opinion, a good reason to doubt their revenue model, especially since competitors (even small other boutique ones) seem to be able to do more for less. As for support, seems like a non-issue to me unless the product is so crappy there's a huge need for it. PS products are not crappy.Well, it's better for the developer (and I am just throwing out #s here) to sell 2,000 copies @ $149 than to sell 4,000 copies @ $74.50.
Same money, less support.