Can't Update Profile Information

jneebz

Senior Member
I receive this error when trying to save changes to the "Personal Information" section of my profile:

Screen Shot 2015-09-10 at 10.21.24 AM.png
 
OP
jneebz

jneebz

Senior Member
Hmm I don't see anything like that...only a "Save Changes" button at the bottom of the page.
 

creativeforge

Barefoot Heart Music
Could you try it again? If it doesn't work, could you share a screen shot of the last screen you see before you click Save?
 
OP
jneebz

jneebz

Senior Member
The site told me I couldn't proceed without setting up two-step verification. I did that, logged in and tried to change my profile but got the same error. Here's a screen shot:

Screen Shot 2015-09-10 at 11.02.17 AM.png
 

creativeforge

Barefoot Heart Music
The site told me I couldn't proceed without setting up two-step verification. I did that, logged in and tried to change my profile but got the same error. Here's a screen shot:
Oops, forgot the screenshot?

Also, let me disable the two-step for you, it may be a problem here, not sure...
 
OP
jneebz

jneebz

Senior Member
Ha! That is tough to see! Maybe better if it was red colored font for those with bad eyes :) Thanks for your help, it saved fine now.

-Jamie
 

creativeforge

Barefoot Heart Music
OK, good! yes, I realize that, so I added REQUIRED before the question now... :) That way it will stand out.

Regards,

Andre