I've been using Cubase for a long time and am used to their truly abysmal customer service, so it's always great to experience it as it should be -- fast, friendly, easy to work with and totally on point knowledge-wise. The following have been amazing for me:
Spitfire, Plugin Alliance, Waves, Reaper, Soundiron, Cinematic Studio Series, Orchestral Tools...actually pretty much everybody except Steinberg! NI is not on this list, though they aren't as bad as Steinberg.
(Learn from it, Steinberg: It's very disheartening to pay a lot for software and get shite customer service. You just don't want to continue to support that kind of company if possible, and your rep for bad service is widely known, at least among the people I know who use it/used it and all the forums I've seen.)
Spitfire, Plugin Alliance, Waves, Reaper, Soundiron, Cinematic Studio Series, Orchestral Tools...actually pretty much everybody except Steinberg! NI is not on this list, though they aren't as bad as Steinberg.
(Learn from it, Steinberg: It's very disheartening to pay a lot for software and get shite customer service. You just don't want to continue to support that kind of company if possible, and your rep for bad service is widely known, at least among the people I know who use it/used it and all the forums I've seen.)