Zoot_Rollo
Throbbing Member
i've been wondering about VSL's policy on lost, stolen, or damaged keys.
i just got an email from support and they use the jewelry analogy.
basically, insure your key/software.
here's an interesting thread from 2017.
https://vi-control.net/community/forums/sample-talk.32/create-thread
-
any VSL customers have an approach to this?
i'd like to know before i invest more.
they also recommend buying a new key every 2 years - the length of the warranty.
from what i understand, this only covers manufacturer defect and not owner damage or theft.
i just got an email from support and they use the jewelry analogy.
basically, insure your key/software.
here's an interesting thread from 2017.
https://vi-control.net/community/forums/sample-talk.32/create-thread
-
any VSL customers have an approach to this?
i'd like to know before i invest more.
they also recommend buying a new key every 2 years - the length of the warranty.
from what i understand, this only covers manufacturer defect and not owner damage or theft.
Last edited: