Hey
i purchased Cinebrass this year and keep having the problem that some patches have stucked notes. So even if there are no midi notes it keeps playing. This seems to happen mostly with the true legato patches. It really makes it impossible to work for me. Anybody had this issue before?
So when i talked to Cinesamples they replied tellin me to batch resave and reinstall the newest version,, which i did . This did nnot fix the problem. They offered me a coupon but since i need a brass library there is no need for a coupon. I offered them a screen sharing session to fix my problem but they dont respond anymore. I feel like they either hav to fix my problem or return my money.
Really disappointed by their customer service.
Let me know if anybody has some suggestions.
All the best
Nik
i purchased Cinebrass this year and keep having the problem that some patches have stucked notes. So even if there are no midi notes it keeps playing. This seems to happen mostly with the true legato patches. It really makes it impossible to work for me. Anybody had this issue before?
So when i talked to Cinesamples they replied tellin me to batch resave and reinstall the newest version,, which i did . This did nnot fix the problem. They offered me a coupon but since i need a brass library there is no need for a coupon. I offered them a screen sharing session to fix my problem but they dont respond anymore. I feel like they either hav to fix my problem or return my money.
Really disappointed by their customer service.
Let me know if anybody has some suggestions.
All the best
Nik
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