You rock Alex. I emailed you with specs.Would you guys mind posting your specs, including audio interface makes / models, and any other external hardware that might somehow be relevant? It's still a long shot, but it might be worth a try.
You rock Alex. I emailed you with specs.Would you guys mind posting your specs, including audio interface makes / models, and any other external hardware that might somehow be relevant? It's still a long shot, but it might be worth a try.
Just a wild, uninformed guess: since it seems to be primarily Logic, and those with this issue mentioned several other Kontakt libraries with hung notes, is it possible that it could be something with the AU version of Kontakt? Are those of you with troubles on Kontakt 5 or Kontakt 6?
YES of course! Kontakt is just broken, and no-one noticed this before you, right now. Thank you for that insight... Sorry for the sarcasm
Easy there cowboy. Troubleshooting is a process of finding the common denominator. With difficult-to-reproduce bugs dispersed across a broad userbase, every variable helps. If, for instance, everyone with hung notes is on version 5.8, using the Audio Units version, and everyone without is on version 6 or using a VST, that is useful information. I never said Kontakt is "just broken."
Not that it matters much to me. My notes are stopping when I want them to.
Thanks, Alex! Just PM'd you my info.Hi everyone,
This issue has been brought to my attention from time to time over the years. The two problems are: we've never been able to replicate it on our systems, and the users that experience it all report it as being completely random, with no reliable way of causing it. Both of these things make it very difficult to isolate the cause and resolve the issue; we're essentially taking stabs in the dark. We did try a whole bunch of things, but there's really no obvious reason why this should be happening at all.
Based on the very small number of support requests we've received regarding this issue, it does seem that it only affects a specific subset of Logic users. @ricoderks - sorry to hear that you experienced it in Cubase, but this is the first time in several years we've had a report of it from anyone not using Logic. That's not to minimise your problem Rico, but it's possible that whatever is causing your issue is unrelated to what the majority of folks in this thread (and via tech support) are experiencing.
Perhaps one practical step we can take is to try and identify any commonality between the setups of folks in this thread. Would you guys mind posting your specs, including audio interface makes / models, and any other external hardware that might somehow be relevant? It's still a long shot, but it might be worth a try.
Thanks!
Alex
Hi everyone,
This issue has been brought to my attention from time to time over the years. The two problems are: we've never been able to replicate it on our systems, and the users that experience it all report it as being completely random, with no reliable way of causing it. Both of these things make it very difficult to isolate the cause and resolve the issue; we're essentially taking stabs in the dark. We did try a whole bunch of things, but there's really no obvious reason why this should be happening at all.
Based on the very small number of support requests we've received regarding this issue, it does seem that it only affects a specific subset of Logic users. @ricoderks - sorry to hear that you experienced it in Cubase, but this is the first time in several years we've had a report of it from anyone not using Logic. That's not to minimise your problem Rico, but it's possible that whatever is causing your issue is unrelated to what the majority of folks in this thread (and via tech support) are experiencing.
Perhaps one practical step we can take is to try and identify any commonality between the setups of folks in this thread. Would you guys mind posting your specs, including audio interface makes / models, and any other external hardware that might somehow be relevant? It's still a long shot, but it might be worth a try.
Thanks!
Alex
We already determined the issue happens with Logic so I have a hard time seeing how that is helpful.I dont have any problem with CSS, CSSS or CSB but here's my setup. Hope it'll help in some way.
1) OS : Windows 10 Professional 64 bit
2) Audio Interface: Alesis IO|2 Express USB Audio interface
3) Digital audio workstation software: FL Studio 20 64 bit.
4) Kontakt: Last release for Kontakt 5.
5) PC Spec:
- CPU: Intel Core i7-7700
- RAM: 32 GB
- Motherboard: ASUS B250 Prime
- Power Supply: Superflower 550W Gold
- Hardisks: 6 units of SSD.
We already determined the issue happens with Logic so I have a hard time seeing how that is helpful.
lol no it’s not a Logic X only issueso it's pure logic issue huh ? lol. ok. ignore the setup then. pardon me for overlooking the messages.
Hi everyone,
This issue has been brought to my attention from time to time over the years. The two problems are: we've never been able to replicate it on our systems, and the users that experience it all report it as being completely random, with no reliable way of causing it. Both of these things make it very difficult to isolate the cause and resolve the issue; we're essentially taking stabs in the dark. We did try a whole bunch of things, but there's really no obvious reason why this should be happening at all.
Based on the very small number of support requests we've received regarding this issue, it does seem that it only affects a specific subset of Logic users. @ricoderks - sorry to hear that you experienced it in Cubase, but this is the first time in several years we've had a report of it from anyone not using Logic. That's not to minimise your problem Rico, but it's possible that whatever is causing your issue is unrelated to what the majority of folks in this thread (and via tech support) are experiencing.
Perhaps one practical step we can take is to try and identify any commonality between the setups of folks in this thread. Would you guys mind posting your specs, including audio interface makes / models, and any other external hardware that might somehow be relevant? It's still a long shot, but it might be worth a try.
Thanks!
Alex
normally get stuck notes when doing my own SFZ with sustain or tremolo patches
I honestly couldn’t tell you. I have duplicates of the same patch loaded for each instrument (ie, 4 Horns and 4 Horns, etc) on separate MIDI channels, and when I get a stuck note, I’ll move the MIDI region to one of the duplicates and the stuck note goes away even though it’s an exact copy of the original patch. So it’s random on my end. Also, this happens exclusively with CSS/CSB on my system. I don’t experience stuck notes with any other library.That sounds similar to a situation I used to have in Cubase. Rapid controller and note input on multiple midi devices simultaneously would cause notes to hang, regardless of library. It was repeatable by playing notes while sending CCs from a separate device. The more notes and CCs being sent, the more reliably it would hang.
It could have been a USB bus throughput issue on my end, but is what you experience similarly repeatable?