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VSL Synchron Strings I Announced (Nov. Release)

June 12th, 2018
Synchron Pianos 1.0.750
• Added: "Release Extension" algorithm and parameters (EDIT View)
• Added: "Release Sample level" parameter (EDIT View)
• Fixed: Folder selection bug in library installer
• Fixed: Occasional crashes on plug-in insert
 
How to salvage a library, if there isn't plans to improve/fix legato? yes - don't release a SY player, never! :) because a waiting is more sweet, than disappointment from the release of the player with same sound as in Instruments Pro.. )
I still check a downloads page too.. :)
 
There's a strategy in public relations that in the face of criticism and controversy, it's better to remain silent than to defend your position, as it might blow up in your face leading to even more attention being drawn to the situation. Clearly, VSL is following this strategy, trying to avoid engaging people in a back and forth debate. To some though, it will appear as arrogance on their part, or a lack of consideration for frustrated customers that have been waiting month after month for a player that seemingly will never come. Further, digging their feet in the sand by resisting the idea that the legatos are not up to standard does further harm to the goodwill and trust of customers. Pride is a powerful force, and when you've done as much quality work as VSL has, it's hard to accept that this might be one time where you fell short.
 
Pride is a powerful force, and when you've done as much quality work as VSL has, it's hard to accept that this might be one time where you fell short.

I've certainly lost a great deal of faith in VSL over this debacle, and won't ever pre-order any of their products again. VSL admitting the library isn't up to their usual standards and going back to the drawing board would go a long way toward repairing the damage, but I'd be very surprised if this actually happened.
 
Some things shouldn't been re-invented

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Hi,

I requested an update on the status of the Synchron Strings 1 Player from Paul/VSL on their official forum today.

Let's see what they will say this week. :rolleyes:

Cheers,
Muziksculp
 
There's a strategy in public relations that in the face of criticism and controversy, it's better to remain silent than to defend your position, as it might blow up in your face leading to even more attention being drawn to the situation. Clearly, VSL is following this strategy, trying to avoid engaging people in a back and forth debate. To some though, it will appear as arrogance on their part, or a lack of consideration for frustrated customers that have been waiting month after month for a player that seemingly will never come. Further, digging their feet in the sand by resisting the idea that the legatos are not up to standard does further harm to the goodwill and trust of customers. Pride is a powerful force, and when you've done as much quality work as VSL has, it's hard to accept that this might be one time where you fell short.


It is a stupid strategy though. I absolutely can't see any other business decision that makes sense other than re recording the legato.

The Synchron range is finished with out it. Who is going to recommend it as an orchestral library when the string legato is so far behind the competition.

It isn't even like their stuff is that cheap for what you get either!
 
lack of consideration for frustrated customers that have been waiting month after month for a player that seemingly will never come.

Seemingly never come? Really?! I've seen numerous updates in this thread on its progress as quoted directly from VSL themselves! Granted its not here yet, but that is far from never coming.
 
Eh, assuring every week that next week is THE week is not great strategy.

If they would say: guys, we are in deep shit, this and this doesn't work and we need time, don't hold your breath, here's voucher for you, do something productive, wait for e-mail. Or better don't wait. I would probably say "fuck, but ok" and I would move on. But it seems that VSL doesn't want to show human face.

It also seems that they do not feel any obligation toward us - wanna get another dismissive info? You need to ask for it.
 
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