What's new

Spitfire - Hans Zimmer Strings 24 Hours Left! ENDING Tuesday 5th June 23:59 BST

@SpitfireSupport team, I can confirm that there has been significant improvement in Windows 10 performance. I was able to load 8 mics with no cracks/pops and was able to play 60 Cellos patch for 30 mins without any issues. Also I must appreciate the lovely sound of this library. I'm able to experience it's superior quality now that I'm able to load multiple mics and mix them to my taste.

In case anyone faces any performance issue on Windows 10, try resetting Audio settings in the Spitfire plugin to default values.

Great job Spitfire team and thanks for your relentless effort to address initial issues.
 
  • Like
Reactions: Rey
Broken. I tried relocating the samples via SF app and it went all good. But this is what I get when I open an old project or create a new one. When you have a day of and wake up at 07:00 to enjoy some music work.. fucking fuck.. :roflmao:

ERROR: Failed to find any sample databases to search.
upload_2018-5-10_8-26-16.png
 
Hey Tatu, looks like you may need to relocate and/or reauthorise: https://spitfireaudio.zendesk.com/hc/en-us/articles/360002704694

Luke
Hi and thanks for the quick reply! Much appreciated.

I tried refreshing/reinstalled the latest update and now I have a handfull of legato presets, one col legno tratto for violas and one sustain for 20 violins or something, but nothing else.

Log file shows this for everything else:

failed to load patch : F:/SpitfireAudio/Spitfire Audio - Hans Zimmer Strings/Patches\v1.0.3\HZStrings_a__60_Cellos__Long.zmulti

\v1.1.0\HZStrings___20_Violins_RHS___All_Scandi.zpreset
HZStrings : articulation missing : e - 24 Basses - Short : v1.0.3
HZStrings : preset contains missing articulations : F:/SpitfireAudio/Spitfire Audio - Hans Zimmer Strings/Presets\v1.1.0\HZStrings___24_Basses___All_Epic.zpreset

:sad:
 
Hi and thanks for the quick reply! Much appreciated.

I tried refreshing/reinstalled the latest update and now I have a handfull of legato presets, one col legno tratto for violas and one sustain for 20 violins or something, but nothing else.

Log file shows this for everything else:

failed to load patch : F:/SpitfireAudio/Spitfire Audio - Hans Zimmer Strings/Patches\v1.0.3\HZStrings_a__60_Cellos__Long.zmulti

\v1.1.0\HZStrings___20_Violins_RHS___All_Scandi.zpreset
HZStrings : articulation missing : e - 24 Basses - Short : v1.0.3
HZStrings : preset contains missing articulations : F:/SpitfireAudio/Spitfire Audio - Hans Zimmer Strings/Presets\v1.1.0\HZStrings___24_Basses___All_Epic.zpreset

:sad:

Sorry to hear this, we'll really need to speak to you directly about this to get to the bottom of it so please contact us on spitfireaudio.com/support you can either chat, talk or "submit a request"
 
  • Like
Reactions: Rey
Sorry to hear this, we'll really need to speak to you directly about this to get to the bottom of it so please contact us on spitfireaudio.com/support you can either chat, talk or "submit a request"

Had the same problem can't find samples before the support was fast and took care of everything thanks spitfire
 
Anyone order the hard drive have any idea how to install the update? I go into the lib manager and it's telling me I have to download the whole thing - 172GB - on top of the 170GB already installed. No disk space left for this. Is there a way to just get the update without having to delete and download/reinstall the whole thing that anyone has found? Not sure why I got the HD if you have to download the entire library for any updates anyway...
 
Anyone order the hard drive have any idea how to install the update? I go into the lib manager and it's telling me I have to download the whole thing - 172GB - on top of the 170GB already installed. No disk space left for this. Is there a way to just get the update without having to delete and download/reinstall the whole thing that anyone has found? Not sure why I got the HD if you have to download the entire library for any updates anyway...
Normally (at least for me) it shows me an extra button wich says Update (e.g now 1.1 or what it is) with 1.4 Gb. Then I can just click that locate the folder where I installed HZS and it only downloads and installs the update...
Maybe you moved the folder for HZS and didn‘t relocate or something like that?
Also have the HD but everything works fine for me...
 
Sorry to hear this, we'll really need to speak to you directly about this to get to the bottom of it so please contact us on spitfireaudio.com/support you can either chat, talk or "submit a request"
Well, these things happen. I didn't bother with further support (had stuff to do) and just redownloaded/installed the damn thing. Works now!
 
Just updated and immediately discovered the strangest bug in all the legatos. If you play a descending interval larger than an octave you get an incorrect transition, so it almost sounds like a grace note a step above your target note. Anybody else experiencing this?? Here it is in the violins but it's also the case in all the cello legato patches. o_O

[AUDIOPLUS=https://vi-control.net/community/attachments/hzs-leg-demo-mp3.13390/][/AUDIOPLUS]
 

Attachments

  • HZS Leg Demo.mp3
    268.8 KB · Views: 102
Just updated and immediately discovered the strangest bug in all the legatos. If you play a descending interval larger than an octave you get an incorrect transition, so it almost sounds like a grace note a step above your target note. Anybody else experiencing this?? Here it is in the violins but it's also the case in all the cello legato patches. o_O

[AUDIOPLUS=https://vi-control.net/community/attachments/hzs-leg-demo-mp3.13390/][/AUDIOPLUS]
I can confirm this. Funny enough I was wondering if it was trying to simulate a botched string skip:whistling:
 
Well, these things happen. I didn't bother with further support (had stuff to do) and just redownloaded/installed the damn thing. Works now!
Normally (at least for me) it shows me an extra button wich says Update (e.g now 1.1 or what it is) with 1.4 Gb. Then I can just click that locate the folder where I installed HZS and it only downloads and installs the update...
Maybe you moved the folder for HZS and didn‘t relocate or something like that?
Also have the HD but everything works fine for me...
Okay. Support ticket needed here I think in which case. Haven't moved a thing, but the lib manager thinks I haven't installed it i.e. it doesn't know I have a hard drive. Really don't want to have to delete this whole library and download it. Hard drive has proved to be a painful option. Lesson learnt.
 
Okay. Support ticket needed here I think in which case. Haven't moved a thing, but the lib manager thinks I haven't installed it i.e. it doesn't know I have a hard drive. Really don't want to have to delete this whole library and download it. Hard drive has proved to be a painful option. Lesson learnt.

Hi @windyweekend

You won't need to download everything if you have a hard drive. Everything is working here and these are the steps I took (Windows 10 PC):

1. Deleted HS Strings (the installed version that was causing trouble) off my SSD completely;

2. Used Control Panel to delete the Spitfire software (this step may not be necessary);

3. Copied the library (uninstalled) straight from the SA disk they sent back onto my SSD, then removed the SA USB drive from the computer since you don't need it anymore;

4. Downloaded the Spitfire Library Manager and logged into my account;

5. Choose HZ Strings and then click on the little cog at bottom right, which will reveal a pull-down menu (hard to read);

6. Choose "Reset;"

7. Once your HZ Strings resets, choose Install, which will bring up another little menu which seems to offer to Download only;

HOWEVER...

8. Just to the right of where it proposes to download is a very hard-to-see icon that says something like "disk drive." If you select that, then show it where the folder is, it installs the library again and, magically, downloads everything off Spitfire's website necessary for things to work.

You have to have your computer online while all this happens. I'm recounting these steps from memory so I hope I haven't left anything out.

Good luck,

John
 
Hi @windyweekend

You won't need to download everything if you have a hard drive. Everything is working here and these are the steps I took (Windows 10 PC):

1. Deleted HS Strings (the installed version that was causing trouble) off my SSD completely;

2. Used Control Panel to delete the Spitfire software (this step may not be necessary);

3. Copied the library (uninstalled) straight from the SA disk they sent back onto my SSD, then removed the SA USB drive from the computer since you don't need it anymore;

4. Downloaded the Spitfire Library Manager and logged into my account;

5. Choose HZ Strings and then click on the little cog at bottom right, which will reveal a pull-down menu (hard to read);

6. Choose "Reset;"

7. Once your HZ Strings resets, choose Install, which will bring up another little menu which seems to offer to Download only;

HOWEVER...

8. Just to the right of where it proposes to download is a very hard-to-see icon that says something like "disk drive." If you select that, then show it where the folder is, it installs the library again and, magically, downloads everything off Spitfire's website necessary for things to work.

You have to have your computer online while all this happens. I'm recounting these steps from memory so I hope I haven't left anything out.

Good luck,

John
Thanks John. Will give this a try.
 
Might be a dim question, but has anyone tried installing this on an external SSD successfully?

Still trying to get my original installs working but the lib manager isn't recognizing my existing install so I'm out of disk space.
 
don't know if you are aware of it, but on instagram you can watch almost in real time bits of the recording of some pick ups of HZS with Hans himself in da house
 
Might be a dim question, but has anyone tried installing this on an external SSD successfully?

Still trying to get my original installs working but the lib manager isn't recognizing my existing install so I'm out of disk space.

Hiya, contact us directly at spitfireaudio.com/support about this, you can use the "locate" function in the Spitfire Audio App to tell Hans Zimmer Strings where to find the content if you move it onto a different drive.
 
So, any Windows 10 users forced to upgrade to 1803 (Spring Update) overnight, and now Hans Zimmer Strings won't load the presets or patches? I'm pretty sure that's the only change my computer has had overnight and HZS logs state that presets/patches fail to load on my computer now. I've sent in a support request to Spitfire, in case 1803 does break it for everyone on Windows 10 (hopefully it's an easy fix if it does).
 
Last edited:
Top Bottom