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Premier Sound Factory website / email crash

Discussion in 'SAMPLE Talk' started by thereus, Aug 7, 2017.

  1. thereus

    thereus Senior Member

    48
    20
    Jan 18, 2017
    I have purchased PSF Acoustic Bass but before I could download it, they seem to have had a website crash and their email is not working.

    http://premiersoundfactory.com/index.html

    Does anyone know how I can contact them, please?
     
  2. Quasar

    Quasar Senior Member

    934
    636
    Jun 26, 2012
    Nope, but I've been looking into upright basses and they've been down for at least several days. A good sign maybe is that they now they have a message asking for patience rather than just a 404.

    They also have a Facebook page (I just checked), and posted something 8 hours ago. You could try messaging them there.
     
  3. OP
    OP
    thereus

    thereus Senior Member

    48
    20
    Jan 18, 2017
    I have and they have replied to tell me that they will reply again to send me the files, so all is probably ok from my end. Can't be pleasant to have that kind of hack.
     
  4. OP
    OP
    thereus

    thereus Senior Member

    48
    20
    Jan 18, 2017
    They have sent me the library. (Thanks to them for that.) I hope they get sorted quickly.
     
  5. Fleer

    Fleer Senior Member

    1,080
    362
    Dec 12, 2014
    Boston/Cambridge
    Yeah, hope they survive this. Would be sad to see them go.
     

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